E-commerce & Online Business

E-commerce and online retail business have to comply with numerous online and electronic commerce  laws. That’s why it’s important to gain commercial advice from experienced e-commerce solicitors. Our commercial lawyers can talk you through the legal requirements of selling online to both consumers and other businesses. We can also give your current website a legal health check and advise on your current website wording and documents.

The regulations affecting websites, e-commerce and data protection are constantly changing in an attempt to keep up to date with technological developments. Any online or mobile app business must ensure that the customer purchase process and the legal documentation is enforceable and up to date.

Our commercial solicitors can assist with drafting an advising on:

  • Website terms of use
  • Data protection, cookies and privacy policies
  • Consumer rights (e.g. cancellation, descriptions, returns etc.)
  • Terms and conditions for the sale of goods or supply of services
  • Intellectual property rights (e.g. copyright, licensing and trademarks)

Our specialist commercial solicitors can also advise on, prepare and negotiate standard terms of business and complex bespoke commercial agreements to protect your business and minimise risk if you operate offline.

Our business solicitors offer a free, no obligation meeting to discuss your business and legal requirements further. For more information or to set up a meeting, please contact us.

Related blogs:


What information should I display on my website?

Your legal entity name, contact details, company registration number and VAT registration number (if applicable) should be displayed amongst other things. We can get to know your business and let you know if there are any specific requirements for your sector.

What legal documentation should be available online?

Ideally, all websites should have terms and conditions of trade, privacy policy and website terms of use. We can also advise if any other specific documents for your business should be displayed and recommend certain web pages from a commercial perspective.

My business deals with both individuals and other businesses – can you help?

Of course. We can advise on the legal requirements of dealing with both consumers and businesses and the different obligations and recommendations for each. The laws of selling online are particularly complex when dealing with consumers but we are here to assist to make sure that you are complaint with consumer and online/distance selling laws.

Our Experts

Neil Cook

Partner, Solicitor & Head of Business Services

Wayne Spolander

Partner & Solicitor

Victoria Simpkin



Here to help

Our specialist teams can provide full service legal advice and assistance, providing practical and cost-effective solutions.

Our offices

302 Charminster Road Bournemouth Dorset BH8 9RU
01202 525333 Contact
Office 320 107 – 111 Fleet Street London EC4A 2AB
02039 784720 Contact
14a Haven RoadCanford Cliffs, Poole Dorset BH13 7LP
01202 709898 Contact
Monmouth Court Southampton Road, Ringwood Hampshire BH24 1HE
01425 484848 Contact
55 High Street Swanage Dorset BH19 2LT
01929 422233 Contact
39a East Street Wimborne Dorset BH21 1DX
01202 057676 Contact