Ellis Jones Promise

Our promise to you.

We put people first. We want to build long standing and meaningful relationships with our clients, people and communities. We provide a high quality of service.

We value our existing clients and are grateful for the relationships we have built. We have done so by understanding our clients needs.

Whether you are a new or existing client, our promise to you is that we will:

1. Explain our fees with you and be clear about costs
2. Be proactive in our communication and keep you regularly updated.
3. Communicate in a way that works for you.
4. Listen and take time to understand you.
5. Tailor our advice and approach to achieve your objectives.
6. Provide you with practical, proportionate, sensitive, and honest advice.
7. Take time to build a strong and lasting relationship with you.
8. Share the benefit of our strong relationships to provide opportunities and solutions for you.
9. Be committed to continually improving our service to you.