Challenging CQC Inspection Reports

After an inspection by CQC, a draft report is prepared and sent to the provider to check the factual accuracy and completeness of the information used to reach judgements and ratings of a service. If a provider does not challenge any inaccuracies, they will be stuck with the rating that CQC deems appropriate. If you need help challenging the factual accuracy of a draft report, we can assist you.

Despite challenging a draft inspection report, providers can still sometimes remain unhappy with the outcome of the factual accuracy process and be given a rating that they disagree with. In that situation, a provider can request a review of CQC’s rating decision and we can help you to do that.

Our Healthcare Team is a dedicated group of lawyers who can provide you with concise, comprehensive and practical advice. Our qualified and experienced solicitors will be happy to assist you.

How we work

We offer a free initial consultation after which you can decide whether you wish to instruct us. We would then collate all relevant documentation and take detailed instructions from you about your situation, before proceeding to prepare either the factual accuracy form or ratings review request as appropriate. We would complete this work for a transparent and proportionate fixed fee.

For more information on our Healthcare Team, please click here.

We offer a free consultation

Contact our Healthcare team today on 01202 492726 or email healthcare@ellisjones.co.uk.

Find out more

Why Choose Us?

• Specialist Healthcare Team with the right knowledge and experience to help

• Concise, comprehensive and practical advice

Why Choose Us?

• Specialist Healthcare Team with the right knowledge and experience to help

• Concise, comprehensive and practical advice

Why Act Now?

  • There are very tight deadlines for challenging CQC inspection reports
  • The outcome of a CQC inspection report can contribute to the success of your business
  • If you feel that a decision about your service from CQC is unfair, why accept it when you might not need to?

Why Act Now?

  • There are very tight deadlines for challenging CQC inspection reports
  • The outcome of a CQC inspection report can contribute to the success of your business
  • If you feel that a decision about your service from CQC is unfair, why accept it when you might not need to?

Current Position

We are all living longer and over a quarter of our population are now aged over 65. The health and social care sector has grown at the same rate with an increased development of specialist care services.

As a result, more people are paying much closer attention to the inspection reports of CQC when deciding which care service to send themselves or their loved ones to. A bad inspection report from CQC can have a significant detrimental impact on the success of a care service.

Your service may have been assessed based on factually inaccurate information or without considering key additional information and, as a result, may be given a lower rating by CQC than you had hoped. We can advise you as to whether there may be potential merit in challenging a draft CQC inspection report or the subsequent rating if already published.

The factual accuracy form must be returned to CQC within 10 working days from receipt by a provider of a draft inspection report. A ratings review request must be submitted within 15 working days of publication of an inspection report. There are therefore very tight deadlines for dealing with these issues. Don’t let the opportunity to challenge a report or rating that you are unhappy with pass you by.

Here to help

Our specialist teams can provide full service legal advice and assistance, providing practical and cost-effective solutions.

Our Legal Experts

Kate Brooks

Partner, Solicitor & Head of Employment/HR Services

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Neil Cook

Partner, Solicitor & Head of Business Services

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William Fox Bregman

Partner, Solicitor & Head of Banking and Finance Litigation

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Henrietta Frew

Senior Associate Solicitor

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Victoria Riddleston

Partner

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Leah Sharman

Paralegal

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Ellie Sherriff

Personal Assistant

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Grace Tyror

General Support Manager

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