Henrietta Frew

My Approach

I take a direct and honest approach to my work, which allows me to give clients clear and practical advice in what can often be difficult and/or stressful situations. My aim is always to reach the best possible commercial resolution to a matter, as efficiently as possible.

I act on a diverse range of legal matters with particular specialisms in commercial disputes, health and social care disputes, banking and finance litigation and professional negligence claims. I am a keen advocate of mediation but in cases where proceedings are unavoidable, I will take the initiative and push hard for the right result.

Area of Expertise

I specialise in various forms of commercial litigation, including claims involving:-

Banking and Finance Litigation

I also specialise in a variety of banking and finance disputes concerning individuals and companies, including claims which relate to the following:-

• Bridging loan disputes
• Financial product mis-selling, to include first and second charge mortgage mis-selling;
• Negligent advice by banks and other financial advisors;
• Breaches of loan agreements, contracts or other debt instruments by financial institutions;
• Consequential loss claims;
• Loan and overdraft disputes

Commercial Disputes

• General contractual disputes (e.g. breach of contract, misrepresentation, frustration and force majeure);
• Franchise disputes;
• Commercial debt recovery;
• Professional negligence;
• Consumer rights issues (e.g. in relation to the sale and supply of goods and services and consumer finance agreements);
• Defamation.

Healthcare Disputes

• Commercial debt recovery
• Contractual and local authority disputes
• Challenging CQC inspection reports
• CQC rating review requests
• First Tier Tribunal (Care Standards) proceedings

Recent Work

• Representing individuals and small and medium sized enterprises against numerous bridging lenders
• Representing small and medium-sized enterprises against major UK banks in relation to various mis-sold products, with the Banking & Finance
• Litigation Department recovering over £60million in redress for clients
• Advising and acting on a number of disputes between franchisors and franchisees across the UK
• Dealing with a First Tier Tribunal (Care Standards) proceedings on behalf of care providers
• Dealing with a variety of complex contract, debt and professional negligence claims

Professional Associations & Qualifications

• Became Partner in July 2025
• Qualified as a solicitor in September 2017
• Distinction LLM LPC from the University of Law in Guildford
• First Class LLB (Hons) Law Degree from the University of Reading