Elizabeth Perks

Personal Assistant

DATE PUBLISHED: 12 Jan 2024 LAST UPDATED: 24 Jan 2024

What can I expect from my first telephone call for family law advice?

You may never have had cause to speak to or instruct a family law solicitor until something shattering happens to you, be it a family breakdown, separation, divorce and civil partnership dissolution.

When you feel like your life has been turned upside down, it can be daunting to pick up the telephone to find a solicitor to provide you with family law legal advice. It may be the first time you have spoken about your personal situation, and it can be very emotional.

When speaking to a member of the Ellis Jones family support team, you will be greeted with a professional and empathetic ear on the end of the telephone. There is nothing that we have not heard before and we do not make judgement on your personal circumstances. Between us, we have many years of life skills and possibly have first-hand experience of what you are going through.

With all new enquiries, we start by asking you for a summary of your situation. It is important to then explain to you our process for arranging an initial one-hour consultation with one of our experienced family law solicitors and the fees incurred. We then ask you a number of relevant questions to gain as much information as possible. This can seem a little intrusive, particularly in relation to divorce and finance matters, and details regarding earnings and assets. All of the information we take is important and enables the solicitor you meet with to provide you with specific legal advice for your situation. We want you to achieve the most from your initial meeting and not waste time answering basic questions, as this can quickly eat into your one-hour meeting.

Following your initial meeting and once you have instructed our family law solicitor, we endeavour to support you as best we can throughout your case.  It is important to us to build a professional rapport with you so that you have a point of contact who can assist with any straightforward queries or messages, even though we cannot provide you with legal advice.

All of our family law solicitors have a dynamic and distinguished reputation for providing family law advice in a clear, constructive and effective manner. If you would like to speak to one of our experts, please contact us on 01202 525333 or MatrimonialDept@ellisjones.co.uk

How can we help?

When you submit this form an email will be sent to the relevant department who will contact you within 48 hours. If you require urgent advice please call 01202 525333.

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