Erin Warner
Erin Warner is a Admin Assistant at the Ringwood office, providing administrative and secretarial assistance while building trusted relationships with clients. With a varied background across different customer service roles, Erin brings a professional approach to helping clients and her team.
My Approach
I like to treat everyone with the same level of respect; this comes from working across different customer-facing industries before joining Ellis Jones. I like clients and the team to know that I am listening to their concerns or wishes for what is needed by making it clear I have fully understood their requests and being supportive in my role.
My Route to Ellis Jones
I have worked in the Veterinary field for almost 4 years as well as being in customer facing roles such as working at a professional 18- hole golf course, working in these industries has taught me a lot about meeting different people in different situations day to day and that not one shoe fits all for customer service.
I can adapt the way I work to what the client or my team needs and I have developed these skills over the years from having to deal with hard choices for pet owners and being their support during that time to then dealing with a completely different situation moments later where I need to change my style of approaching the client. This means I can handle with a broad spectrum needs for the clients and teams I help with.
Working within this industry excites me and I love being able to be knowledgeable and supportive to everyone I come across.
Professional Associations & Qualifications
- BSc (Hons) Psychology Degree from University of Surrey
- Graduate Diploma in Law from the University of Law, Guildford.
- QTS and PGCE from the University of Kingston.
