Debt Recovery FAQs

Contact us on 01202 636 222 or email collect@ellisjones.co.uk

  • What is the process to obtain payment?

    Follow our five step process:

    • STEP 1 - CONTACT US

      Please complete the Ellis Jones Debt Registration Form and attach a cheque for the sum of £20 plus VAT) (no matter what the size of the debt) payable to ELLIS JONES and send this to:

      Ellis Jones Collect
      302 Charminster Road
      Bournemouth
      Dorset
      BH8 9RU. 

      Please note that upon receiving your initial instruction we will require your ID documents.

    • STEP 2 - LETTER BEFORE ACTION

      We will then send a initial letter giving the debtor 14 days to pay. This protects your right to claim interest and costs.

    • STEP 3 - CLAIM

      If the debtor pays in full on receipt of the letter of claim you pay us NOTHING in addition to the initial fee.

      If the debtor does not pay you are responsible for the additional fixed charges and court fee (see costs)

    • STEP 4 - JUDGMENT & ENFORCEMENT

      If no defence is received nor payment made, we will enter judgment. We will discuss with you the enforcement steps and charges appropriate to your debt.

    • STEP 5 - DEFENCE

      If a defence is filed we can deal with this for you. We will need to discuss the question of costs with you further at this stage.

  • Am I guaranteed to recover my debt?

    We shall try our best, but we do not advise clients to pursue debts where there is a real risk that the money will not be there at the end of the day. There's nothing worse than throwing good money after bad. If in doubt we can (for a modest fee) carry out tracing and credit checks before you decide how to act.

  • I am owed a substantial sum but I can't find the debtor? Can you help?

    We can for a moderate fee help arrange the use of tracing services on a no trace, no fee basis.

    If successful you will pay the cost of the trace.

  • How long will this take?

    Many debtors are simply trying to delay payment, not avoid it; and many pay after the first letter. Other cases take longer depending on whether the debt is disputed and whether you need to take enforcement action after judgment. We will discuss likely timescales at the outset of your case.

  • If I don't get paid immediately, what can I do?

    Debt recovery sometimes requires patience. But if you don't recover immediately you can try again later should the debtor's circumstances improve. We can arrange to remind you of this.

  • I'm reviewing my aged debts. Some of them are quite old now, what can I do?

    You have 6 years from when the debt became due to start proceedings to recover most debts. Don't delay; speak to us and we can help you decide what action to take.

Costs

How much do I have to pay?

  • If they pay after your first letter?

    If the debtor pays in full on receipt of the letter before claim you pay us NOTHING in addition to the initial fee.

  • After it has gone to court but before judgement?

    If the debtor does not pay you pay our costs of, plus court fees of

    DebtIf the Debtor pays*If the debtor does not pay, you pay
      Our costs of:Plus court fee of:
    Does not exceed £300.00Nothing£50.00£35.00
    £300.01 - £500.00Nothing£50.00£50.00
    £500.01 - £1,000.00Nothing£70.00£70.00
    £1,001.00 - £1,500.00Nothing£70.00£80.00
    £1,501.00 - £3,000.00Nothing£80.00£90.00
    £3,001.00 - £5,000.00Nothing£80.00£120.00
    £5,001.00 - £15,000.00Nothing£100.00£245.00
    £15,001.00 - £50,000.00Nothing£100.00£395.00
    £50,001.00 - £100,000.00Nothing£100.00£685.00
    £100,001.00 - £150,000.00Nothing£100.00£885.00

    All charges are quoted exclusive of vat.
    Based on County Court fees as at 04.04.2011
    Interest is automatically claimed on your behalf at the current statutory rate, in certain circumstances you may be able a higher rate of interest under the "late payment of commercial debts (interest) act 1998"
    *If the Debtor pays the debt and costs ordered by the court you pay

  • After it has been to court but before enforcement?

    DebtIf the Debtor pays*If the debtor does not pay, you pay
      Our costs of:
    £25.00 - £125.00Nothing£22.00
    £126.000 - £5000.00Nothing£22.00
    £5001.00 - £50,000.00Nothing£30.00

    All charges are quoted exclusive of vat.
    Interest is automatically claimed on your behalf at the current statutory rate or you may be able to claim a higher rate of interest under the Late Payment of Commercial Debts (Interest) Act 1998.
    Based on County Court fees as at 04.04.2011
    *If the Debtor pays the debt and costs ordered by the court you pay

  • Do you discount on bulk work?

    Yes, we are always ready to discuss alternative means of funding and discounts on bulk work.

Kelly Farnes
Litigation Executive