Debt Recovery

All businesses benefit from early collection of money owing. A good cash flow system is an essential factor to ensure success. Release your valuable time and leave Debt Recovery to the professionals. Our debt recovery team has proven experience of recovering bulk debt portfolios for clients across all kinds of businesses.

We work in partnership with you as a trusted, outsourced third party to recover either small or bulk debts. As an outsider to your business we can :-

  • step up the pressure on your customer where it may be difficult or inappropriate for you to do so
  • defuse awkward situations without you being involved
  • preserve your relationships with good clients by pursuing the debt firmly but tactfully

Our specialist team is fully trained in all aspects of debt recovery, together with specific client handling and telephone techniques. We enjoy a high success rate and have more than doubled the recovery rate for many of our new clients. Access to the latest technology ensures you receive an efficient and cost-effective service and our flexible procedures can be tailored to meet your needs and integrate with your existing processes or technology systems.

What does it cost?

You retain control of each step of the proceedings. We will not take any step which will incur a cost to you without your consent. Costs of each step are kept to a minimum and certain costs are recoverable from the debtor provided they pay in full. The transparent fee structure allows you to know the final cost to pursue a debt.

Will we have to go to court?

Should your debtor ignore the letter of claim, dispute the debt, or refuse to pay or negotiate settlement then Court proceedings may be necessary. We will advise you of the costs and Court fees involved so that you are able to decide whether to take that step. You may need to attend court if the claim is contested. Our team has the knowledge and experience to guide you through this process or to act fully for you.

For more detailed information and our cost structure see our FAQ’s

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